Overview:
We offer a technical solution at Prolife to facilitate the process of preparing and setting up the requirements of individuals and companies.
Return Policy for Digital Services:
You can request a refund within 3 days from the date of purchase if the service has not been initiated. The amount paid cannot be refunded after the service has begun.
You can cancel your order and receive a full refund if the agreed delivery time has passed.
How to process a refund or cancellation: Please contact us via WhatsApp at 0506396066.
The store has the right to cancel the order and refund the amount if a service request is not received.
Immediate services (file services) are non-refundable and non-cancellable.
Return Terms:
Return requests must be submitted within 3 days from the date of purchase.
The service must not have been initiated or activated in any way.
Privacy and Confidentiality Policy for Digital Services:
Welcome, we thank you for your trust.
We would like to inform you that, out of our concern and full awareness that the user has full rights, we always strive to protect your private information.
In accordance with the Privacy and Confidentiality Policy, we would like to clarify that the Privacy and Confidentiality Policy, under which your private information will be handled, is as follows:
First: Information We Obtain and Store in Our Databases
Personal information about the user, such as name, photo, email address, mobile number, and personal login information, such as username and password.
Second: Do We Share This Information?
Naturally, we strive to retain this information in a manner that preserves the user's privacy. We only retain this information for the purpose of improving the quality of the online store and facilitating interaction with the user.
"As a general rule, all this information is only accessible to our team, and we will not publish or broadcast it to others. We strive to maintain user safety. If we notice any irregular or illegal activity by a user, we will report it to the relevant authorities."
*The privacy and confidentiality policy was developed to ensure the credibility and trust we always strive to provide to our customers.*
Creating an online store:
We do not bear any responsibility after creating your online store.
The process of creating an online store depends solely on the services described in the package description.
Implementation time: The online store will be created within 12 business days.
Services and designs:
All services and designs are accompanied by their descriptions, including the implementation time and details of the service that will be provided to the customer.
